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 Home > Industry Specific Services
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Provider Side Competencies: As your services transform from commoditized services
to high end value added services, off shore resource will need cultural sensitivity
and competence to effectively engage/ consult with your client base and maximize
your business outcomes. As off shore/ outsource providers penetrate new markets
in this fast evolving global economy, your success will be defined by the global
competencies of your team members...more
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The Joint Commission to develop hospital standards for culturally competent patient-centered care – September 2008
A new grant from The Commonwealth Fund will be used by The Joint Commission to revise and develop accreditation standards for culturally competent patient-centered care in hospitals across America. This standards development initiative builds upon The Joint Commission’s ongoing “Hospitals, Language, and Culture: A Snapshot of the Nation” study that examines how hospitals in the United States respond to the diverse cultural and language needs of their patients. The Institute of Medicine’s “Crossing the Quality Chasm” report identified patient-centered and equitable care as important elements of quality...more
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